Successful government websites accomplish many things. The following guidelines will help you evaluate whether your government website lives up to your citizens' expectations.

• Identified as your official website
• Contains current information
• Organized for your intended citizen audience
• Content is accessible to all users regardless of disabilities
• Uses plain, non-technical language
• Provides links to helper applications for all files you provide (i.e. links to download Adobe Acrobat Reader for PDFs, Word Viewer for Microsoft docs, etc.)
• Maintains consistent navigation
• Maintains a consistent, cohesive graphical theme
• Uses responsive design technology
• Provides a search box on every page
• Provides link back to the homepage
• Provides feedback opportunities for citizens
• Provides easy access to public documents
• Enables online filing of applications, forms, etc.
• Maintains an up-to-date calendar
• Provides extended communication opportunities via email alerts, etc.
• Has developed and follows website standards

For more information about creating your successful government website, please contact us today.